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ServiceNow CSA exam is a comprehensive assessment that covers a broad range of topics related to the ServiceNow platform. CSA exam includes multiple-choice questions that test an individual's knowledge of ServiceNow features, functionalities, and best practices. CSA exam also evaluates an individual's ability to configure and administer ServiceNow instances, manage users and groups, apply security controls, and troubleshoot issues.

ServiceNow CSA Exam is a challenging certification that requires thorough preparation. CSA exam consists of 60 multiple-choice questions that must be completed in 90 minutes. The passing score for the exam is 70%. The questions are designed to test the candidate's understanding of ServiceNow administration, including best practices, common issues, and troubleshooting techniques. CSA exam is available online, so candidates can take it from anywhere in the world.

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ServiceNow CSA Practice Test Questions, ServiceNow CSA Exam Practice Test Questions

The ServiceNow Certified System Administrator (CSA) exam is designed to validate the candidates’ proficiency in the ServiceNow System Administration. After completing this test, you can demonstrate to your potential employer that you possess the essential knowledge and skills required to effectively configure, implement, and maintain the ServiceNow platform. The exam also equips you with sufficient expertise to pursue the advanced-level certification paths.

ServiceNow Certified System Administrator Sample Questions (Q399-Q404):

NEW QUESTION # 399
Which ServiceNow resource can be used as a blueprint to map your IT services to ServiceNow?

A. ServiceNow Wiki
B. Configuration Management Database (CMDB)
C. IT Service Management (ITSM)
D. Common Services Data Model (CSDM)

Answer: D

Explanation:
# Common Services Data Model (CSDM) is a ServiceNow best-practice framework that standardizes how IT services, applications, and infrastructure are structured in the CMDB. It provides a blueprint for aligning ServiceNow configurations with business and IT operations.
Why CSDM is Important:
* Ensures consistency in IT service mapping and asset relationships.
* Helps organizations align CMDB data with ITSM, ITOM, and other ServiceNow applications.
* Provides data governance and best practices to maintain data integrity.
* Option B (CMDB) is incorrect because the CMDB is the database that stores configuration items (CIs), but CSDM defines the model for structuring it.
* Option C (ITSM) is incorrect because ITSM includes processes like Incident, Problem, and Change Management, but does not provide a data model blueprint.
* Option D (ServiceNow Wiki) is incorrect because ServiceNow no longer uses a wiki for documentation (it has been replaced by the ServiceNow Docs Portal).
# Reference: ServiceNow Common Services Data Model (CSDM) Guide

NEW QUESTION # 400
What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?

A. Extended
B. One to Many
C. Database View
D. Many to Many

Answer: D

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/managing-data/concept/c_Da

NEW QUESTION # 401
User records are stored in which table?

A. User [s_user]
B. User [u_sys_user]
C. User [sys_user]
D. User [sn_user]

Answer: C

NEW QUESTION # 402
When adding a related list to a form, you choose the related list from the list callector, What is an example of a related list you might see on the list collector? Choose 3 answers: